Job Description
Review remediation issues, confirm regulatory alignment, and define required action plans
Develop and execute test scripts to validate remediation effectiveness
Perform Excel‑based sample testing to identify process, control, or documentation gaps
Document test results clearly and translate technical findings into business‑level insights
Communicate findings and status updates to leadership and stakeholders
Populate test outcomes into formal reports, PowerPoint decks, and governance documentation
Collaborate across fraud operations, fraud strategy, investigations, and fraud technology teams
Ensure remediation aligns with fraud regulatory expectations and operational standards
Lead or support UAT/system validation for fraud tools and workflows
Provide insights on the effectiveness of fraud remediation, controls, and detection logic
Operate independently and manage day‑to‑day communication with senior audiences
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
5+ years of experience testing fraud procedures, fraud operations, or fraud systems
Strong working knowledge of Fraud Regulations
Experience reviewing fraud‑related documentation, identifying gaps, and building detailed test plans & test scripts
Hands‑on experience performing sample testing using Excel and working with large data sets
Experience in audit, compliance, QA, or second‑line governance within a financial institution or consulting firm
Strong Excel, PowerPoint, and Visio skills
Excellent communication skills with the ability to create status reports and present findings to senior stakeholders
Experience writing formal documentation (test results, findings, remediation validation, etc.)
Background in banking—ideally large financial institutions
Comfortable owning testing from planning to execution in a governance‑driven environment
Technical mindset—ability to understand system behavior, data flow, and logic behind fraud tools
Experience QA‑testing on fraud systems (transaction monitoring, fraud case management, fraud detection platforms, etc.)
Nice to Have Skills & Experience
Certifications such as CIA, CRCM, CISA
Experience with UAT, SIT, or QA testing in a banking environment
Familiarity with fraud operations such as investigations, chargebacks, recovery, fraud strategy, or fraud prevention
Experience with large bank technology migrations or testing during system transitions
Cybersecurity experience (IAM, app security, infrastructure security, vulnerability/configuration management)
Strong governance exposure—writing test scripts, validating controls, documenting test results
Experience working with or reporting to senior leadership
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.