Job Description
A large retail company is seeking an experienced Payment Systems Business Analyst / Product Owner to lead the requirements gathering, implementation, and ongoing management of our payment processor and gateway solutions. This critical role bridges business stakeholders, technology teams, and third-party payment vendors to deliver seamless, secure, and scalable payment experiences across all retail channels. The ideal candidate brings deep payments domain expertise combined with strong analytical, product ownership, and cross-functional leadership skills. This is a hybrid role based in Lincolnshire, IL, where candidates are required to work in the Lincolnshire office 2-3 days per week.
Pay rate: $60-$65/hr
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- 8–10+ years in Business Analysis, Product Owner, or Product Manager roles focused on payment systems or fintech
- Proven experience leading at least one full-cycle payment processor or gateway implementation
- Hands-on expertise with retail POS systems, including EMV, contactless (NFC), and in-store integrations
- Multi-channel payments experience (in-store, e-commerce, mobile, kiosk, call center)
- Strong knowledge of payment concepts: tokenization, 3DS, chargebacks, settlement, and reconciliation
- Agile/Scrum proficiency with tools like Jira and Confluence
- Solid understanding of PCI-DSS compliance and payment data security
- Excellent communication skills for technical and non-technical audiences
Nice to Have Skills & Experience
- Experience with payment platforms such as Stripe, Adyen, Braintree, Worldpay, or PayPal
- Knowledge of mobile POS (mPOS), digital wallets (Apple Pay, Google Pay), and payment widgets
- Familiarity with payment abstraction layers, routing logic, and multi-vendor environments
- Exposure to Text-to-Pay, BNPL, or alternative payment methods
- SQL skills for data analysis and reconciliation
CBAP, CSPO, or similar certification
- Global or multi-currency payments experience
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.