Scrum Master

Insight Global’s client is looking for a Scrum Master to come support one of their digital product teams. They are looking for a Senior Scrum Master who can take initiative and is comfortable talking to leadership. They need to be able to facilitate workshops, coach teams on Agile practices, and work directly with the business to solve problems. The Scrum Master should be able to enable cross-collaboration, provide transparency, focus on execution excellence, and address risks in delivery. The team they will be supporting is working on digital and AI solutions in areas like operations, manufacturing, growth and commercial. The focus is on transforming existing workflows into digital or AI-driven solutions

• Collaborate with business stakeholders to understand their context, challenges, and goals.
• Select and implement agile practices to fit specific team and business contexts.
• Facilitate Agile ceremonies and routines for teams and PODs, ensuring adherence to agile principles (eg. Scrum, kanban, other frameworks).
• Lead/Facilitate workshops, co-creation sessions to foster collaboration where necessary, to ensure effective collaboration between the Team, Product Owner, and Stakeholders.
• Support the Team in creating overall transparency on the status of their work, ensuring appropriate information sharing and collaboration.
• Establish and track metrics to measure team performance, identify areas for improvement, use data to identify bottlenecks and drive iterative improvement
• Remove impediments to allow the Team to continuously deliver value.
• Identify areas for improvement and propose changes to increase efficiency, quality, and customer satisfaction in agile PODs and non-agile portions of the company.
• Help the team create a culture of collaboration, focus, and continuous improvement, while keeping a sustainable pace.
• Act as a change agent in the organization, coaching, teaching, or facilitating as required to help the organization improve its overall business agility and culture.
• Mentor and develop POs and new Scrum Practitioners, ensuring the Agile community is following best practice.
• Be able to train others in agile practices (POs, devs, team members, leaders).
• Track and continuously improve agile maturity of PODs, encouraging innovative ideas to address wider business challenges.
• Stay up to date with industry trends, best practices, and new Agile techniques, applying this knowledge to improve team performance.

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-5+ years of experience as a Scrum Master or Agile Coach.
-Proficiency in Agile Tools ( Jira, Miro, Monday.com or similar tools)
-Experience in enterprise transformation/Digital Product delivery – experience launching a pod
-Ability to Coach remote and hybrid teams effectively
-Knowledge of other Agile approaches and practices (e.g. Retrospective formats, Kanban, visualization frameworks, user stories, relative estimations, …).
-Certified Scrum Master (CSM), Agile Coach Certification (ICP-ACC), or equivalent
-Experience of different Agile scaling frameworks (LeSS, SAFe, Scrum @ Scale, …)
-Demonstrate strong skills in servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
-Proven success in launching and maturing teams
-Business Acumen: Understanding of business operations, market dynamics, and customer needs.
-Proven ability to lead, influence, and keep teams engaged.
-Strong facilitation, servant leadership and conflict resolution skills

-Manufacturing/Supply Chain/Logistics
-CPG
-AI Solutions
-Agile coaching experience is a plus

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.