Investigates and identifies strategies to optimize business operations and services, and inform business decisions. Defines business requirements to inform technology build and operations by sourcing and analyzing relevant data, reviewing and documenting business processes and collaborating with business stakeholders. Sources business and market data to evaluate the effect of projects on business results. Also assesses the efficiency and the performance of technology (software, hardware and the wider IT system) to deliver expected business results. Identifies and analyzes malfunctions, system workflow, and troubleshoots issues raised by business..
· Elicits requirements and analyzes feasibility to ensure solutions/initiatives achieve the expected business outcomes.
· Supports various project teams across the project lifecycle to ensure development is aligned with the business requirements.
· Develops informative, coherent, and usable project documents (project artifacts) for multiple stakeholders covering functional and non-functional business requirements.
· Applies depth of domain & functional expertise for the assigned portfolio to drive the expected business value.
· Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
· Builds tests cases in order to validate business requirements and End-User Testing results.
· Focus is primarily on business/group; may have broader, enterprise-wide focus.
· Provides specialized consulting, analytical and technical support.
· Exercises judgment to identify, diagnose, and solve problems within given rules.
· Works independently and regularly handles non-routine situations.
Broader work or accountabilities may be assigned as needed.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available
here.
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https://insightglobal.com/workforce-privacy-policy/ .
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.