Carrier Relationship Management:
Act as the primary liaison between bswift and carrier partners to improve communication and operational efficiency.
Establish and maintain high-level carrier relationships, ensuring engagement at the appropriate leadership levels.
Develop strategies to enhance connectivity and integration with top carriers and those with significant participant volumes.
Process Improvement & Strategic Coordination:
Identify inefficiencies in carrier data exchanges and work with internal teams to implement scalable solutions.
Facilitate collaboration between Service Center, Operations, and Technology teams to resolve carrier-related challenges.
Develop standardized processes for carrier relationships, including streamlined plan builds and integration improvements.
Project Management & Execution:
Coordinate and support initiatives aimed at improving carrier efficiency, including data exchange optimization and API integrations.
Collaborate with EDI and technology teams to enhance carrier file delivery processes.
Manage carrier engagement strategies, leveraging data to identify and address key operational pain points.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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https://insightglobal.com/workforce-privacy-policy/ .
Proven experience in carrier relationship management, benefits administration, or a related field.
Strong knowledge of EDI integrations, API connectivity, and carrier data exchange processes.
Experience coordinating across multiple departments, including Operations, Sales, and Technology.
Ability to assess operational challenges and implement strategic solutions with carrier partners.
Excellent communication and negotiation skills with an ability to influence at various levels of an organization.
Proficiency in Microsoft Office Suite, including Excel, Outlook, and Teams.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.