Claims Supervisor

Under moderate management, supervises a team of claims adjusters. Actively drives adjuster hiring and leads adjuster training. Actively manages assigned adjuster workloads and performance. Participates in compliance and best practice reporting. Demonstrates a thorough understanding of corporate policies and procedures.

Essential Duties & Responsibilities
Uses various metric driven tools such as FOCUS, the Claim Operation Tool Kit to evaluate performance and identify problem areas in advance of them becoming service issues.
Reviews findings with manager to jointly develop a plan for corrective action..
Defines team goals and communicates those goals to assigned staff. Motivates people to perform at the highest level.
Ensures receipt and maintenance of appropriate licenses and/or certifications for themselves and all assigned staff for all states in which states are being handled.
Communicates with clients, carriers and brokers in a professional, positive and proactive manner.
Works collaboratively across all internal departments.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here.

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- 7-10+ years experience in claims industry
- 2+ years of supervisor or lead experience
- Claims experience with Auto Property damage, Auto BI, & Auto Underinsured/Uninsured
o (1st & 3rd party)
- Claims Experience with General Liability Property Damage and General Liability Bodily Injury
o School board legal claims/employers liability (due process, employment wrongful act, discrimination, etc.)
Sexual misconduct claims
- 2+ years claims leadership experience required
- Experience and understanding of how to review coverage drafting RORs, declinations, and thorough coverage evaluations for a claim file
o Understand how to evaluate insurance policy
- 7+ years Litigation experience end to end
- Extensive Bodily injury claims experience
o Slip n falls, trips, drownings, fatalities, suicides

- Bachelors degree
- Experience handling or overseeing EEOC, Dept of Human Rights, State Board of Ed complaints, etc. would be a huge plus.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.