As a Specialist, Billing, you will be responsible for reviewing and analyzing carrier freight bills, proactively resolving potential errors and duplicate billing, and facilitating the billing of orders to customers.
What your day-to-day will look like:
* Communicate with internal and external sources to resolve open tasks; maintain quality and service levels when working with clients
* Ensure issues are addressed immediately and appropriate parties are informed for proper resolution
* Make customer satisfaction the primary "driver" for successful quality processes with internal and external teams
* Develop a working understanding of the internal technologies required for daily functions
* Communicate with various internal company departments to address problems preventing orders from billing to a customer
* Partner with transportation providers to secure required documentation for customer billing
* Facilitate and improve the efficiency of the current billing cycle time from carrier freight bill to client payment; continuously seek opportunities to improve current processes
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
* 1 year minimum of experience in Audit, Accounts Receivable, Accounts Payable, or Load planning.
* Experience w/ Microsoft Office -- particularly excel
* Experience working w/ numerical data and processing financial information
*Associates Degree in Business or Transportation/Logistics experience.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.