Provides effective leadership to achieve high levels of service and product quality, financial results, and other criteria in accordance with policies, goals, and objectives.
Hires, supervises, trains, and evaluates performance of assigned staff. Identifies and effectively resolves employee issues.
Reviews performance against operating plans, objectives, and benchmarks. Takes corrective action when necessary to improve performance.
Ensures the regional center functions in compliance with all regulatory standards and organizational policies and procedures, including deviation management and effective, timely corrective action.
Collaborates with staff and business unit leadership to continually seek strategies to improve efficiencies, working conditions, customer satisfaction, and resolve conflicts.
Fosters and monitors the effectiveness of service to the community, ensuring division management is responsive to local needs of donors and customers. Recommends actions to improve existing services and add new services or service areas.
Defines and exemplifies expectations for effective communications within the center and business unit.
Coordinates local operations with business unit leadership for consistency, quality, and customer service. Collaborates within the community with donors and customers.
Represents the business unit in enterprise functional council meetings, projects, and initiatives.
Participates in the annual budget preparation and ensures adherence to the approved department budget.
Stays abreast of changes and developments in the blood banking industry related to regulations and standards and provides direction to implement required changes. Establishes and maintains a network of professional relationships.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.