AV Tech

Post Date

Jan 30, 2024

Location

Evanston,
Illinois

ZIP/Postal Code

60208
US
Jun 02, 2026 Insight Global

Job Type

Contract

Category

Help Desk

Req #

CHI-678635

Pay Rate

$21 - $31 (hourly estimate)

Job Description

Day to day:

Our client is looking for an AV Tech to join this team on the Evanston campus. They will set up, operate, maintain all equipment used in classrooms such as microphones, document cameras, projectors, confidence monitors, resident laptop, clicker, etc. They will provide technical support for public areas including kiosks, printer, digital signage, LCDs and phones. This role is supporting students, faculty, and staff so they must be comfortable working within that space. Professionalism and reliability is an absolute must!

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

Must Haves:

* 1+ year of experience in IT end-user services and/or AV support

* Excellent customer service skills (in-person/remote support)

* Proficiency in MS Office, Windows OS and Mac OS

* Basic understanding of TCP/IP networking

* Intermediate skills supporting/troubleshooting audio visual systems

Nice to Have Skills & Experience

Plusses:

* Background supporting a higher ed environment

* College degree

* Ticketing experience (Remedy, ServiceNow, etc)

* A+, Microsoft, Apple certifications

* Basic experience troubleshooting Windows/Apple hardware

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.