Experience in ticket handling and strong communication and organizational skills. Expert in troubleshooting skills. They do not need someone with a CCCIE, Engineer or Arch level.
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Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.