ServiceNow Reporting Analyst (CHICAGO)

Post Date

Dec 13, 2023

Location

Chicago,
Illinois

ZIP/Postal Code

60607
US
Aug 07, 2025 Insight Global

Job Type

Contract,Perm Possible

Category

Administrative Assistant

Req #

CHI-669888

Pay Rate

$31 - $47 (hourly estimate)

Job Description

This Reporting Analyst will be working at a bank that supports mortgage lending and community investment. This person will be working closely with the PMO developing reports, and then maintaining on an ongoing basis. Look for ways to optimize the reporting process. They have a portfolio of 20 projects that this person will report on. They will put together 1 big report to report on all project status's. One dashboard for operations, and one is for ongoing reporting.

Examples of what info they will pull from to put in the report:

- Project status

- Project milestones

- Financials of the project

This person should be a self starter who can pick concepts up quickly who is well versed in stakeholder management. This person should be driven, curious, passionate, positive, with great analytical skills.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

- 1+ year of ServiceNow experience, generating reports and creating dashboards (roadmaps and resource planning and development familiarity is a plus).

- SharePoint experience, extracting data

- Excel (data analysis in excel for PMO portfolio performance operations), vlookups, pivot tables, formulas

- 2+ Data Analysis experience

Nice to Have Skills & Experience

Tableau

Data analysis of PMO performance

Experience working with a PMO

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.