Insight Global is hiring a Gainsight Administrator for a top Fortune 500 company in the FinTech industry. The Gainsight Administrator will be apart of the Revenue Operations organization, working cross-functionally to understand business requirements and translating them to effective use of applications. The role will require basic programming and object oriented concepts (inheritance, syntax etc) as well as an understanding of Customer Success and how to streamline process to speed up adoption. The Gainsight Administrator will also be responsible for analyzing data, drawing conclusions, and implementing solutions using features like Data Designer, Journey Orchestration, Rules Engine etc.
* 3+ years of experience with Gainsight Application
* Experience configuring and optimizing Gainsight to internal customers
* Working experience using Rules Engine to automate attributes, Scorecards and CTAs (call to action)
* Ability to work with various Gainsight Objects including Standard and Custom Objects
* Experience with features like Data Designer, Journey Orchestration, Rules Engine, Salesforce Administrator etc
* Ability to work with Stakeholders
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.