Job Description
Day to day:
As a member of the professional services team, the Network Administrator serves two important roles. The first involves providing quality services to ABS clients on a contractual and project basis and the second involves maintaining the internal IT infrastructure within the geographically diverse environment. The individual must inspire confidence and be viewed by the client as a capable administrator with the ability to support and troubleshoot complex issues.
Key Objectives
* Provide network and consulting services to assigned clients. Review project scope and/or contract beforehand and demonstrate sound understanding of business requirements and technical solution.
* Monitor and ensure the infrastructure is operating smoothly and that any modifications to the environment are executed without interruption during normal business hours.
* Perform infrastructure monthly maintenance activities as defined
* Acquire certifications required
Required Skills & Experience
Must Haves:
* Network Infrastructure
o 3 years of network infrastructure administration and troubleshooting
Knowledge of networking services and common networking protocol
Computer proficiency and understanding of various types of hardware
Switches and routers: Cisco, Meraki, HP
VLAN configurations and troubleshooting
Experience with DNS, DHCP, RADIUS, NPS
o 2 Years of firewall & security administration
Administration and troubleshooting of VPN issues
Understanding & support of Cisco FTD, FortiGate, Palo Alto.
Establish site-2-site VPN tunnels with clients.
Client VPN configurations and troubleshooting
o 3 Years of LAN/WLAN administration
Installing and troubleshooting stand-alone access points.
Install, manage, and troubleshooting Wireless LAN Controllers.
Understanding and support of Meraki, Cisco, Ubiquiti Access Points and controllers
o Upgrade, repair, and maintain computer networks.
o Assist network engineers with the design of network models whenever needed.
Nice to Have Skills & Experience
Plusses:
* Degree in Computer Science or Engineering.
* Certifications: CCNA
Windows Infrastructure
o Infrastructure support experience within SMB market space
Windows WIN10/11, Windows Server 2012R2 -2019
Citrix Presentation/XenApp Server experience (Installation, Migration and Troubleshooting)
Virtualization technologies including Hyper-V, VMWare, and Azure Virtual Desktop
o 3+ years of Windows 2012R2-2019 Administration and Troubleshooting
Active Directory Administration, Backup and Recovery
Group Policy Design, Implementation and Troubleshooting
Server O.S Installations, Upgrades, Migrations
Security/Patch delivery with WSUS or Third-Party Packages
Experience with DNS, DHCP, RADIUS, NPS
o 3+ years of Microsoft Exchange 2016-2019
Significant understanding of Exchange architecture and databases structures
Ability to isolate complex Exchange issues
Ability to provide perform complex database operations
Proficiency with Exchange backup and recovery practices
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.