REMOTE Application Support Engineer (Dynamics 365)

Post Date

Feb 02, 2023

Location

Schaumburg,
Illinois

ZIP/Postal Code

60173
US
Sep 18, 2024 Insight Global

Job Type

Contract-to-perm

Category

Software Engineering

Req #

OCC-600608

Pay Rate

$52 - $78 (hourly estimate)

Job Description

A large healthcare company is looking for a Application Support Engineer to join their team. This role will be working on their newly implemented Microsoft Dynamics 365 RCM Product and providing application support. This will include resolving tickets and working with teams to resolve issues, managing system provisioning, administration, data refresh and maintenance, inclusive for all Dynamics 365 environments. In this role, you will be working fully remote. From time to time, you may be expected to get on an early or late meeting to interface with the offshore team supporting the application.

Required Skills & Experience

3+ years of experience working in the healthcare industry with knowledge of the relationship between the Patient, Physician, and Pharmacist

Basic knowledge of SQL with the ability to troubleshoot and triage any errors

Experience with cloud applications and cloud deployment

Ability to work in CST with flexibility to work with offshore teams

Basic understanding of the Revenue Cycle Management process

Very strong written and verbal communication skills

Nice to Have Skills & Experience

Experience with Microsoft Dynamics 365 RCM Product

Experience with the Service now support tool

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.