REMOTE Application Support Engineer (Dynamics 365)

A large healthcare company is looking for a Application Support Engineer to join their team. This role will be working on their newly implemented Microsoft Dynamics 365 RCM Product and providing application support. This will include resolving tickets and working with teams to resolve issues, managing system provisioning, administration, data refresh and maintenance, inclusive for all Dynamics 365 environments. In this role, you will be working fully remote. From time to time, you may be expected to get on an early or late meeting to interface with the offshore team supporting the application.

3+ years of experience working in the healthcare industry with knowledge of the relationship between the Patient, Physician, and Pharmacist

Basic knowledge of SQL with the ability to troubleshoot and triage any errors

Experience with cloud applications and cloud deployment

Ability to work in CST with flexibility to work with offshore teams

Basic understanding of the Revenue Cycle Management process

Very strong written and verbal communication skills

Experience with Microsoft Dynamics 365 RCM Product

Experience with the Service now support tool