Job Description
Insight Global is currently seeking an experienced Claims Integrity Specialist that can work either in our Lincolnshire, IL office, or work Remotely. Our work environment is fast-paced with a collaborative atmosphere. Most of all, we are passionate about delivering innovations that improve the quality of health care and the patient experience. We are looking for like-minded individuals to join our team today!
Specific job responsibilities include:
Perform claims integrity on registrations
Researches and identifies all missing insurance information for the member
Verifies patient/claimant information, the payer network, in- or out-of-network status, researches any/all information to determine active policy
Contacts accounts and patients to obtain corrected insurance information
Administrative tasks include: tending to email, overnight shipping, fax, copy, scan, file, office supplies, general correspondence to ensure efficient follow up correspondence & operations.
Maintain confidentiality of patient data and medical records in compliance with HIPAA regulations.
Comfortable and capable utilizing various communication tools including IM and video conferencing to enable virtual work collaboration
Maintain consistent work presence and impact during normal business hours, and be available for ad hoc check-in's with managers and/or team leads.
Deliver on challenging work objectives, including meeting daily, weekly and/or monthly productivity metrics.
Produce high quality, high volume work by leveraging self-motivation and initiative in a remote work environment.
Required Skills & Experience
High school diploma required. Bachelor's Degree or relevant experience in healthcare preferred.
2-3 years of experience with health insurance claims
2+ years of experience providing patient communication, researching, and documenting patient insurance information
Excellent communication and customer service skills with a focus on assisting patients in a healthcare environment
Strong attention to detail, time management and organizational skills
Experience with Microsoft Office, Customer Relationship Management systems, and Provider Engagement Portals required. Salesforce experience highly desired
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.