Job Description
An employer in the Honolulu, HI is hiring for a Salesforce BA to join their team. This individual will act as a key liaison between business stakeholders and Salesforce, working closely with users to gather requirements and translate them into scalable platform solutions. On a daily basis, they will configure and maintain Salesforce using declarative tools, including custom objects, fields, record types, page layouts, flows, and validation rules to support business processes across Sales Cloud, Service Cloud, and/or Experience Cloud. They will play a critical role in supporting and optimizing Conga solutions, including document generation, contract automation, and CLM workflows within Salesforce. This person will also manage user administration, including roles, profiles, permission sets, and data security, while maintaining data quality through imports, exports, and governance best practices. Additionally, they will analyze current processes, identify gaps, troubleshoot issues, and collaborate with technical teams and business stakeholders to drive continuous improvements and support integrations with other enterprise systems.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
3+ years of experience working as a Salesforce Analyst, Administrator, or similar role supporting enterprise Salesforce environments
Strong hands-on experience configuring Salesforce using declarative tools (objects, fields, flows, validation rules, reporting, etc.)
Experience with Conga (Composer, Sign, or Contracts) for document generation and contract automation within Salesforce
Experience supporting Docusign for Salesforce
Solid understanding of Salesforce core platforms (Sales Cloud, Service Cloud, and/or Experience Cloud) and how they support business processes
Proven ability to gather and translate business requirements into functional Salesforce solutions while collaborating with technical and non-technical stakeholders
Nice to Have Skills & Experience
Experience supporting Salesforce integrations with other enterprise systems and data exchange concepts
Bachelor’s degree in Information Systems, Computer Science, Business, or related field
Experience in development or scripting
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.