Regional Quality Supervisor

Overview:
Seeking a Quality Supervisor to lead QA/QC teams across large-scale telecommunications and hyperscale data center projects. This role oversees quality processes, supports field teams, manages escalations, and ensures compliance with customer and company standards.

Key Responsibilities
• Lead and manage QA Leads, Quality Specialists, and field-facing QA teams
• Serve as main QA escalation point for technicians, superintendents, and clients
• Enforce quality standards, procedures, and documentation across projects
• Review reports, monitor KPIs, and drive quality improvements
• Balance QA resources and staffing across multiple sites
• Investigate and resolve field quality issues and customer concerns
• Support project kickoffs and develop QA plans
• Partner with training teams to upskill field personnel
• Drive process improvements and operational efficiency

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Qualifications
• 6+ years in telecommunications/construction
• 5+ years in project management or field leadership
• 3+ years in QA/QC, training, or quality-focused roles
• Strong fiber experience (installation, testing, troubleshooting)
• Experience in large-scale/hyperscale/data center environments preferred
• Knowledge of KPIs, reporting, and QA processes
• Familiarity with tools like ACC, BIM 360, Procore and MS Office
• BICSI Technician certification required (Trainer preferred)

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.