TMS Instructional Lead

We are seeking an experienced OCM training resource and instructional architect to
support Phase 1 of the SAP TMS initiative. This role will be responsible for end-to-end
instructional design and training delivery for impacted corporate transportation teams,
vendors, and related stakeholder groups. The resource must be able to translate complex
SAP TM processes and custom vendor portal functionality into clear, role-based training
materials and learning experiences.
Scope of Work
The contractor will support training strategy, design, development, implementation,
facilitation, and evaluation for SAP TMS Phase 1. The work includes enablement for a
custom-built vendor portal, SAP TM processes, and related operational workflows. Initial
training will focus on a pilot group of five high-volume vendors and will scale to
approximately 500 vendors over time, including vendor shipping roles and key vendor
contacts.
Internal audiences will include corporate transportation stakeholders such as
transportation planners, analysts, TMCs, Carrier Management, Settlement teams,
leadership, data stewards, and transportation data owners. Training must address the
importance of accurate carrier setup, vendor data, location data, and master data quality
because SAP TM planning and tendering depend heavily on reliable data.
Key Responsibilities
• Design and develop end-to-end training materials for SAP TMS, including role-based
learning content, quick reference guides, job aids, facilitator materials, and
supporting documentation.
• Partner with OCM, Product, Data, Transportation, IT, and business SMEs to
understand process impacts, system functionality, and stakeholder learning needs.
• Create practical, detailed training content for the custom vendor portal, SAP TM
workflows, vendor readiness, tendering, visibility, exception management, and
related transportation processes.
• Support training for the initial vendor pilot group and help build a scalable
enablement model for broader vendor rollout.
• Develop training that supports corporate transportation users, data stewards,
transportation data owners, settlement teams, leadership, and other impacted
stakeholders.
• Apply instructional design best practices across analysis, design, development,
implementation, delivery, and evaluation.
• Ensure learning materials are clear, accurate, audience-specific, and suitable for
both live and self-service training formats.
• Support training readiness, feedback collection, content refinement, and post
training adoption support during the engagement period.

$55/hr to $63/hr. - Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Demonstrated experience as an instructional designer, training lead, or instructional
architect supporting enterprise technology implementations.
• Ability to execute at a detailed, micro-level while also understanding the broader
business process and change impact.
• Experience developing training for complex systems, operational workflows, and
role-based audiences.
• Strong ability to work with SMEs, interpret process documentation, and convert
technical or operational information into effective learning content.
• Experience supporting Organizational Change Management activities, including
stakeholder readiness, adoption, communications alignment, and training
evaluation.
• Strong written communication skills, attention to detail, and ability to produce
polished, business-ready training materials.
• Availability to support an immediate four-month engagement totaling approximately
680 hours.

Direct SAP Transportation Management (SAP TM) experience is strongly preferred.
• Experience with SAP S/4HANA, SAP Extended Warehouse Management (SAP EWM),
SAP Ariba, or other SAP-enabled supply chain transformations is preferred.
• Experience supporting implementations that use the SAP Activate methodology.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.