Job Description
Insight Global is seeking an Assistant Operations Manager for a top logistics and supply chain client. This candidate will act as a critical second-in-command within a high-volume, fast-paced warehouse environment operating 24/7. The ideal individual is both strategic and hands-on, capable of leading large teams while also diving into day-to-day operations as needed. This role will support multiple functional areas including transportation logistics, certified screening, and receiving, ensuring seamless coordination across departments. The right candidate is a strong people leader who thrives in dynamic environments, fosters accountability, and drives continuous improvement while partnering closely with senior leadership to optimize overall warehouse performance.
Serve as the #2 leader supporting a busy Warehouse Manager across a 24/7 operation
Oversee daily operations across four distinct warehouse departments
Manage workflows within a transportation warehouse environment with constant movement and prioritization
Support operations within a Certified Screening Facility and dedicated receiving teams
Drive team culture, engagement, and accountability across a team of ~75 employees
Ensure efficient execution of shipping, receiving, and inventory processes
Provide hands-on operational support when needed (equipment operation, floor presence)
Identify process improvements and implement strategic and technical solutions
Partner with leadership to ensure operational excellence and KPI adherence
Act as a point of escalation for personnel and operational challenges
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Experience in shipping, receiving, and inventory management
Proven experience as a lead or supervisor overseeing large teams (~75+ employees)
Strong working knowledge of Microsoft Office Suite
Experience operating Crown equipment
Forklift certification required (can be recently expired but must be proficient)
Hands-on experience with reach truck operations
Strong communication skills (verbal and written)
Ability to motivate, coach, and build team accountability
Demonstrated ability to act as a business partner and support leadership
Experience working in a fast-paced warehouse environment
Nice to Have Skills & Experience
Experience in a 3PL (third-party logistics) environment
Military service background
Bachelor’s degree or equivalent experience
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.