Job Description
The Collections Associate will work directly with Customers as an advocate to effectively manage the receivable base through partnering with the Customer key decision makers, their payables process (corporate and division locations), and by providing service and support to billing issues. They will interact with Sales, Operations Management and Sr. Finance Management for payment application, collection of accounts receivable, and Customer support in dispute resolution.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Must sit in Georgia
MS Excel Proficiency (sorting, filtering, updating cells)
High levels of communication and professionalism
Ability to work in a fast‑paced, deadline-driven setting.
High school diploma or GED.
Nice to Have Skills & Experience
Collections experience
Bachelors or Associates degree
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.