People Business Partner - Americas

Job Description
The Americas People Business Partner Lead serves as a senior HR operational expert for the Americas region (United States, Canada, Mexico, and LATAM). This role partners closely with business leaders and the People Team to provide expert consultation on complex employee relations matters, ensure compliance, mitigate risk, and foster a fair, safe, and engaging work environment. The role also leads HR process improvements and acts as a trusted advisor in a fast‑paced, highly transformative technology environment.

Day to Day
• Provide expert consultation and guidance to managers and employees on complex employee relations matters, including performance management, corrective action, conflict resolution, policy interpretation, workplace investigations, restructuring actions, and employee lifecycle events (ingress/egress).
• Address and resolve employee concerns in a manner that mitigates risk while maintaining a positive, compliant, and inclusive work environment.
• Act as a credible and trusted advisor to People Team leaders and business leaders through strong business acumen, organizational awareness, and influencing skills.
• Serve as the People (HR) operational subject matter expert for the Americas region.
• Lead and shape HR process efficiencies by identifying improvement opportunities, prioritizing compliance, and collaborating with stakeholders and Centers of Excellence (COEs).
Manage multiple priorities with urgency while leading projects and initiatives that support HR operational excellence.

Contract/Contract-to-Hire Roles:

Compensation:

$27/hr to $29/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• Bachelor’s degree in human resources, business administration, or a related field.
• Minimum of 5 years of experience in an HR operational excellence role, HR COE, and/or HR Business Partner role in a fast‑paced, matrixed environment.
• Minimum of 1 year of experience supporting a technology or highly transformative environment.
• Strong knowledge of HR principles, practices, and procedures.
• Proven ability to lead projects, manage conflicting priorities, and follow through on implementation.
• Strong analytical, critical thinking, and problem‑solving skills.
• Excellent verbal and written communication skills, including the ability to communicate complex information to diverse audiences.
• Strong relationship‑building skills and ability to work effectively across multi‑functional and cross‑functional teams.
• High level of diligence and accuracy with compliance, data management, and reporting.

• Master’s degree in human resources, business administration, or a related field.
• Deep understanding of technology employees and the talent challenges associated with tech‑driven organizations.
• Demonstrated ability to diagnose and resolve HR process bottlenecks and drive continuous improvement initiatives.
• SPHR-CP or PHR certification.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.