Job Description
Insight Global is seeking a highly organized and detail-oriented Project Coordinator to support a customer communication and compliance effort.
This role will focus on managing outreach to a large number of customers, coordinating cross-functional activities, and ensuring timely, accurate, and consistent communication throughout the process.
Key Responsibilities
• Coordinate and track outreach efforts to a high volume of customers
• Schedule and manage customer calls, including coordination with senior leadership and executive stakeholders
• Partner closely with internal teams, including Legal, Compliance, and other business units
• Coordinate with external legal counsel to ensure communications align with regulatory and legal requirements
• Maintain accurate tracking of customer communications, follow-ups, and status updates
• Ensure deadlines and response timelines are met across all outreach activities
• Support preparation and distribution of customer communications, including emails and call materials
• Identify and escalate risks, delays, or inconsistencies in communication or process execution
• Provide regular status reporting and updates to leadership
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 3–7 years of experience in project coordination, program support, or operations, preferably in a fast-paced environment
• Strong organizational and tracking skills with the ability to manage multiple workstreams simultaneously
• Experience coordinating across cross-functional teams, including Legal and/or Compliance
• Excellent written and verbal communication skills
• Ability to handle sensitive information with discretion and professionalism
• Comfortable working in a time-sensitive, high-visibility environment
Nice to Have Skills & Experience
• Experience supporting risk/compliance programs
• Familiarity with customer communication processes in regulated environments
• Experience coordinating with external vendors or law firms
• Proficiency with tools such as Excel, project tracking systems, and collaboration platforms
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.