Job Description
Our client is looking for a Network Engineer in Chennai, India. This will be an ONSITE position - 5x a week working rotational shifts:
• Install, configure, and support LAN/WAN network equipment (Cisco routers; Catalyst/Meraki switches; Nexus switches).
• Develop, implement, and monitor policies for the use of network resources.
• Evaluate and recommend security improvements, system upgrades, patches, and new network solutions.
• Monitor network health and performance; troubleshoot issues to restore service quickly.
• Plan and execute changes/releases to minimize user impact and ensure compatibility.
• Create and maintain technical documentation (network device configurations, standards, and runbooks).
• Troubleshoot and support SD-WAN solutions (VeloCloud and/or Versa).
• Troubleshoot Cisco ISE and Cisco DNA Center (DNAC) solutions.
• Provide basic operational support for Cisco ACI.
• Provide operational support for Nexus 7000/9000 platforms.
• Provide technical oversight for a multi-site enterprise WAN (planning, implementation/expansion, maintenance, and troubleshooting).
• Maintain accurate documentation of network configurations and cabling layouts.
• Design, deploy, and administer wireless infrastructure (Cisco WLC 2500/4500/5500/9000 series).
• Manage Cisco Meraki access points and related wireless operations.
• Recommend and coordinate upgrades, patches, and hardware/software refreshes.
• Research and propose improvements to network administration processes and tooling.
• Analyze network security; implement fixes to address vulnerabilities and compliance gaps.
• Document incidents, track resolutions, and provide clear status updates and reports to senior team members.
• Collaborate with cross-functional teams to escalate and resolve complex network problems.
• Assist with implementing approved network changes and updates, following change-management processes.
• Participate in a 24x7 operations model, including rotational shifts (including nights) and on-call/weekend support as needed.
Compensation:
$8/hr to $12/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Location: CHENNAI
ON SITE: 5x a week
Shift: Rotational - biweekly
- Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience).
- 7–10 years of hands-on experience supporting enterprise networks (NOC/operations experience preferred).
- Strong knowledge of LAN/WAN protocols and technologies (EIGRP, OSPF, BGP, STP/RSTP).
- Hands-on SD-WAN experience (VeloCloud and/or Versa).
- Exposure to FortiGate firewalls, Zscaler proxy, and F5 load balancers.
- Experience with Cisco Meraki and end-to-end administration of Cisco wireless solutions.
- Strong verbal and written communication skills.
- Ability to prioritize effectively and thrive in a fast-paced operations environment.
- Commitment to continuous learning and professional development.
- Vendor and stakeholder coordination skills, including working with ISPs.
- Experience opening and managing Cisco TAC cases and working with support engineers through resolution.
- Strong cross-functional collaboration skills; able to escalate clearly and drive issues to closure.
- Experience working with ISPs to troubleshoot ILL/Internet/MPLS connectivity issues.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.