Job Description
Overview
Seeking a hands-on Network Technician to support a large, active Ubiquiti UniFi deployment that is still under construction and rollout. This role focuses on execution and support, including on-site and office-based work. This is not a design or engineering role.
Responsibilities
- Install, replace, and support UniFi access points, switches, and related hardware
- Perform rack/stack, patching, labeling, and cleanup in MDF/IDF spaces
- Verify device connectivity, status, and basic configuration against standards
- Troubleshoot common issues such as offline devices, cabling problems, PoE issues, and link failures
- Support cutovers, activations, and site walk-throughs
- Work from drawings, port schedules, and task lists
- Document completed work and escalate issues as needed
- Assist with office-based tasks including staging, labeling, inventory, and prep
- Coordinate with project managers, engineers, and low-voltage teams
What Success Looks Like
- Clean, accurate installs with minimal rework
- Devices online and issues clearly documented
- Smooth coordination between field and office teams
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- Hands-on experience with Ubiquiti UniFi hardware
- Working knowledge of Ethernet networking fundamentals
- Basic understanding of VLAN and PoE concepts
- Comfortable working on active or unfinished job sites
- Strong attention to detail and ability to follow standards
- Reliable transportation and consistent availability
Nice to Have Skills & Experience
- Structured cabling experience (Cat6/Cat6A, basic fiber awareness)
- Experience with large or phased deployments
- MSP or commercial IT project background
- Familiarity with UniFi Protect or Access
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.