Job Description
As the Director of User Experience you will lead the strategic vision and implementation of user experience across Honeywell's digital products. This role is crucial in enhancing the capability and effectiveness of the user experience team by driving the upskilling of Gen AI/UX for AI/ML capabilities, advocating for end-user co-creation, and establishing usability testing as a standard practice. The ideal candidate will foster an innovative and user centered design environment, advancing Honeywell's UX initiatives to align with company goals.
- Develop and implement Gen AI/UX for AI/ML knowledge and capabilities across the HUE community.
- Promote system thinking and storytelling techniques among key designers to align product vision with user needs.
- Collaborate with all the Honeywell functions who interact with customers during their journey.
- Establish a framework for regular usability testing across all products, ensuring dedicated UX researchers and usability testing experts are embedded in each studio.
- Identify opportunities for improving UX designers in data visualization techniques to improve the interpretability of information through design.
- Oversee co-creation workshops with end users (not paying customers) to inform the development of new products and services
- Promote an end-to-end user experience strategy that extends beyond core offerings, ensuring a holistic user experience across all product touchpoints.
$260,000 to $270,000 - Exact compensation may vary based on several factors, including skills, experience, and education.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- 15+ years of experience leading user research and/or design for mobile, web, and Android ecosystems and products.
- Experience bringing an AI product to market from inception to launch.
- Demonstrated research skills across qualitative and quantitative methods.
- Expertise in interaction design in product and/or user experience.
- Ability to translate complex vision into an understandable concept and workable design story.
- Proficient in presenting concepts and designs to executive and above level business stakeholders.
- Ability to communicate with design, software, hardware, and development teams regarding the technical limitations of designs for mobile, web, and/or Android products
- Previous experience leading in a highly matrixed organization globally
- Experience leading a department with a business impact of 4B or larger
Nice to Have Skills & Experience
- Master’s or advanced degree in Behavioral Science, Human-Computer Interaction, Computer Science, User Experience Design, or a related field.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.