Job Description
A client in Atlanta is looking to hire a scheduling coordinator to work on a new client that they’ve been contracted to perform broadband installation services. This person will be responsible for scheduling the AT&T technician for the installation as well as doing day of support for the installation itself. They will be juggling roughly 40 sites at any given time for installation but they move quickly through the process.
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Required Skills & Experience
• Prior experience working within a telecommunication role or customer service.
• Experience in data entry.
• Familiarity with Microsoft Office products – site surveys are in Excel, and they will be working heavily with Excel.
• Must provide customer and client satisfaction to all individuals you speak with
• Exhibit the ability to work within a team environment while maintaining individual performance goals and expectations.
• Prior experience in using effective organizational skills and the ability to prioritize and adapt to a fluctuating workload.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.