The Collections Specialist I is responsible for managing and collecting outstanding accounts receivable balances from customers. This entry-level role involves contacting customers regarding overdue payments, resolving billing issues, and maintaining accurate records of collection activities.
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High school diploma or equivalent.
02 years of experience in collections, customer service, or accounts receivable.
Strong communication and negotiation skills.
Proficiency in Microsoft Office and familiarity with accounting software (e.g., SAP, Oracle, QuickBooks).
Ability to handle sensitive information with discretion.
Excellent organizational and time management skills.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.