Managing Customer Order Inbox via Microsoft Outlook
Fielding and resolving customer inquiries regarding orders via email
Reaching out to customers regarding order discrepancies as needed
Taking customer orders via email
Processing orders within proprietary remote POS system
Documenting order information, status, and customer communication within Salesforce
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https://insightglobal.com/workforce-privacy-policy/ .
In-office corporate experience providing support to B2B customers
Experience managing an inbox
POS OR order processing experience
Great written and verbal communication skills
Experience utilizing Salesforce
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.