Data Center Technician (Level 3) - Fayetteville

Compensation:
$25/hr to $35/hr. - Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Insight Global is looking to hire Data Center Technicians for a Fortune500 client. In this role you will be responsible for preparing, staging, setting up, and performing startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions, checklists, guides, standard protocols, and emails. Performing diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components. Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance. Following procedures to communicate, report, and escalate incidents to appropriate Datacenter Technician Leads. The qualified candidate will be working alongside the cabling and logistics teams to complete necessary projects.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

High school diploma, GED, or equivalent
Associate's degree in computer programming or equivalent training required
2+ years of data center IT technician experience troubleshooting computer hardware, servers, and components
Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word)
Flexibility to work non-standard business hours that may include weekends and/or holidays

Any IT certifications (ex. CompTIA)

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.