Implementation BA

Post Date

May 09, 2025

Location

Atlanta,
Georgia

ZIP/Postal Code

30326
US
Aug 06, 2025 Insight Global

Job Type

Contract

Category

Business Analyst (BA)

Req #

ATL-781709

Pay Rate

$53 - $66 (hourly estimate)

Job Description

An Implementation Business Analyst ensures the successful integration of new systems, products, or services into an organization's operations. They work closely with stakeholders to gather detailed business requirements through workshops and interviews, translating these needs into technical specifications. Collaborating with project managers, they develop project plans, timelines, and milestones, coordinating with IT, operations, and compliance teams to ensure smooth execution. The analyst analyzes existing systems and processes to identify gaps and design solutions that enhance efficiency, ensure compliance, and improve user experience. They develop comprehensive test plans and conduct user acceptance testing (UAT) to validate that implemented solutions meet business requirements. Additionally, they create detailed documentation, including process flows, user guides, and training materials, and prepare regular status reports for stakeholders. Providing ongoing support to users during and after implementation, they troubleshoot and resolve technical and operational issues. Finally, they conduct training sessions for end-users and facilitate knowledge transfer to ensure continuity and support post-implementation.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

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Required Skills & Experience

At least 5 years of relevant working experience
Experience working at TSYS or a similar company
Experience in financial services or credit card operations.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal abilities.
Proficiency in project management and business analysis tools.

Nice to Have Skills & Experience

Knowledge of industry-specific operations and regulatory requirements.
Experience with TS2
Familiarity with compliance and regulatory standards.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.