Working with internal stakeholders and brand leaders on desktop support/IT support issues.
Working with CEO, Presidents, branches to help with IT features.
- Pay rate is between $23 and $30/hr.
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Onsite in-person device support.
Professionalism is HUGE.
Experience with ServiceNow ticketing system
Level 1 average tickets experience - 10-15 per day. Avg ticket age 4 days.
Going to be doing deployment into InTune - needs experience/exposure there
Experience supporting iPhones, iPads, printers, etc.
Experience with Active Directory - locate computers, passwords.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.