Insight Global is seeking to hire a Microsoft Teams Voice Engineer to assist a client as the migrate from Cisco Voice to Microsoft Teams. Position Responsibilities below:
Design and Methodology:
- Work closely with business units, application teams, infrastructure areas and vendors to identity, review and evaluate the solution requirements.
- Investigate and propose strategic fits for virtualization, consolidation and rationalization solution opportunities within the infrastructure or business.
- Propose changes to the technical architecture and design solutions as applicable.
- Evaluate and align strategic fit solutions across infrastructure platforms and solutions specific to system hardware and software technologies.
- Understand, participate, review and influence long term capacity planning and technology investments.
Technical Consulting:
- Provide Client consulting and planning guidance as applicable for moderate to large highly complex projects/programs.
- Provide consultation and works closely with other functional infrastructure areas/departments on multiple initiatives to meet common organizational / business goals and objectives.
- Participate in and provides consulting to project teams on architectural, design development, integration opportunities, planning of highly complex systems and assures it is aligned to our established strategies, guiding principles, rationales and practices.
Planning and Organizing:
- Identify and evaluate projects/programs/initiatives and design processes that enhance and rationalize existing and upcoming solutions.
- Map requirements into standard services solution, identity opportunities for integrating to existing or reuse technology and provide cost effective solutions for moderate to large highly complex project/programs/initiatives.
- Review, identify and manage requirements for moderate to complex solutions and do a cost value, feasibility and risk analysis.
Risk Management:
- Review, participate, develop and update architectural standards, guiding principles, rationales and strategies.
- Evaluate, review and approve highly complex design solutions for business and Infrastructure project or programs or initiatives.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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- Bachelor's degree in computer science, engineering or in a technology related field, OR equivalent through a combination of education and/or technology experience, OR 12 years of technology experience
- 6+ years' experience in planning, development, configuration, maintenance, and troubleshooting of an Enterprise MS Teams Voice installation.
- Must be able to deploy and configure Microsoft Teams Phone with PSTN connectivity through Direct Routing, Operator Connect, and Microsoft Teams Calling Plans.
- Strong proficiency with direct routing, E.164 dial plans, e911, SIP Trunking, PowerShell scripting, and MS Teams routing policies.
- Experience managing devices certified for Microsoft Teams, audio/visual conferencing, and voice migration.
- Experience with room system devices and setting them up for conference rooms.
- Experience with Cisco Voice
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.