A client of Insight Global is looking for an Email Operations Coordinator in the Metro- Atlanta Area. This position is is responsible for managing the deployment, execution, and reporting of customer-facing email marketing campaigns. They will be responsible covering a portfolio consisting of prospecting, promotion activation, lifecycle, and retention programs. This role will work closely with internal Loyalty & CRM team, ensuring consistent and timely execution of campaigns via owned channels.
* Execute email, SMS and Push campaigns on the Braze platform, including setup, testing, deployment, and reporting
* Create automated, multi-touch, targeted customer lifecycle digital marketing program emails, SMS, Push notices
* Assist in the development of tools, processes, and frameworks to further best practices and deliver cutting edge email/SMS/Push marketing programs.
* Act as an internal email/SMS/Push consultant on best practices and ensure prompt, accurate, and error-free communication with customers to build loyal relationships and minimize unsubscribes
* Ensure all communications follow industry standards and privacy policies
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
* 3 or more years of experience in email development
* 3-5 years' experience in technical, functional and solutions to help design, configure and develop multi-channel campaigns in the Braze platform (email/SMS/Push/Content cards)
* Proficiency in dynamic scripting languages; liquid and/or AMPScript
* Fluency in HTML/CSS coding experience
* Experience working with email marketing and marketing automation platforms required.
* Experience in building campaigns and journeys in an email marketing platform
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.