Data Center Technician

An employer is seeking several Data Center Technicians to sit onsite in Douglasville, GA. This is a market-based position responsible for providing physical and Level II technical support to customers and resources. A solid understanding of Facilities infrastructure, Windows operating systems, PC troubleshooting and management applications is required. DCT II's must be able to demonstrate the ability to represent Flexential both professionally and technically during interactions with customers and internal resources in a calm and professional manner.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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-Minimum 2 years of experience working within IT Support or a trade position

-Ability to work any shift 24/7

-Stong Communication and Customer Service Skills

-Experience in a 24/7 production environment

-Strong troubleshooting skills

-Solid understanding of Microsoft Software and Operating systems

-Fundamental knowledge of networking -- Routing, Subnets, Communication protocols

-Technical aptitude and experience with building management systems, including UPS, generators, HVAC, PDUs, and a working understanding of AC and DC power

-Working understanding of AC and DC power

-Familiar with ethernet cable color coding

-Familiarity with ITIL Incident Response methodology and/or ITIL Foundations certification

-AA, BS, or actively pursuing and advanced degree in the technology field

-Network +, Security +, or CCNA, or Microsoft MCP, or MCSA

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.