Insight Global is seeking a Bilingual IT Support Specialist (Spanish) to assist with the business operations of a leading construction materials supplier in the USA. The candidate is responsible for installing, maintaining, and supporting PCs and printers, troubleshooting data network and VOIP communication issues, tracking break/fix information in a centralized ticket system. The position will require the candidate to be on-site 5 days per week.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
- Bilingual in Spanish and English.
o Experience providing technical support in Spanish.
- 3+ years of experience with IMACs: hardware rollouts, refreshes, deployments.
- Proficient with Windows 10/11 and Mac devices.
- Strong skillset resolving technical issues with hardware, software, and networks for end-users.
- 3+ years of break-fix experience
- Understands network cabling, testing, patch panels.
- Experience working with Dell, Lenovo, HP.
- Experience with ServiceNow for ticket management.
- A+ certification and/or any applicable Cisco or Microsoft certifications.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.