Insight Global is seeking a Field Technician for an opportunity with a Healthcare Management company in the Atlanta, Georgia area. This person will travel to approximately 12 different sites in the Atlanta area and act as the primary IT point-of-contact while on-site. They will work with users directly to troubleshoot level 1 and 2 issues. They should be comfortable in a healthcare setting, and must provide white-glove service to end-users.
Travel is reimbursed by the client. This person will be responsible for issues with Windows and Linux servers, hardware break/fix, email and OS issues, etc. This person must be comfortable as the primary POC for upwards of 50 users.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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- 3+ years experience Desktop Support/Field Tech experience
- Strong break/fix experience
- Experience deploying and/or refreshing machines
- Windows and/or Linux support experience
- Reliable transportation
- Strong customer service skills
- Experience working in a healthcare environment
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.