Job Description
This team partners with client's Tax department to meet their technology needs. I know, working with Tax probably does not sound exciting for many people but the client is doing some really innovative and interesting things related to Tax. They have built a custom Tax product/environment that is called by any system that takes restaurant orders (e.g. POS, mobile app, online ordering, etc.) to calculate tax on that order. This Tax API gets called around 8 million times a day. It is so innovative that they have secured a patent for the solution.
This role probably won't work with the API, but the team is starting a transformation project on how we file taxes for both corporate entities and on behalf of their restaurants. This system will be built out in AWS and integrate with an enterprise caliber Tax Compliance SaaS product that will help client remit over $1.3 billion in taxes on an annual basis to the correct jurisdictions. This is the primary project that this role will help with, but there might be other projects that they would assist with. They will be writing requirements, elaborating use cases that are associated with the technical pieces of tax and tax compliance. The team is building a software to automate, provide insights, make a data hub, create a dashboard and tools for the accountants to use to make sure client is following tax laws. Team is building this system out from the ground up.
Also, there is an expectation that this BA would be level 1 support for some of the Tax product(s) that the client support. If there is an issue, this person would jump in to handle as first-line support and would escalate to the correct engineer if necessary.
Other responsibilities include:
* Work with both technical teams and business teams to help define and refine requirements.
* Document current and future state processes flows.
* Collaborate and assist as needed with communications between stakeholders, project management team, and internal technical teams.
* Work alongside Technical Product Owners and Engineers.
* Assist in Confluence documentation and JIRA backlog management.
* Work with technical product owners to facilitate requirements sessions and break down business requirements into actionable JIRA stories, etc.
* Help to support existing production systems, as needed.
Required Skills & Experience
5-10 years' experience
FinTech background
Familiarity with databases and data analysis
AWS -- need to be familiar, not writing software, but need to be equivalent to "cloud practitioner" level.
JIRA
Agile
Deep requirements development experience
Nice to Have Skills & Experience
Familiarity with ERPs, accounting, any tech automation associated with financials.
Deep knowledge of Tax and compliance software and products
Ability to troubleshoot Tax products -- they use a lot of different tools and software
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.