Job Description
* Solve technology systems gaps by analyzing requirements, conducting existing system analysis, reviewing designs and researching Sources of Record.
* The Business Analysis (BA) will work with infrastructure (network, firewall, technical engineering and implementation), application, operation, and governance stakeholders to identify areas of gaps and actions to close.
* The BA will also identify opportunities to improve automation, end-to-end processes and ensure the process and gaps identified are moved to a "Business as Usual" state that can be maintained with quality.
* Use knowledge of agile project life cycle to interface with teams, monitor and report on status updates.
* Hands-on experience with Service Now, IPAM (BlueCat), Jira, Azure DevOps
* Interface cross departmentally to understand the needs and objectives of the governance, application, infrastructure, and implementations teams
* Perform data quality analysis to ensure data integrity and accuracy of reporting
* Experience with Financial Industry, Governance, Auditing, Security is a plus
* Experience with Value-Stream mapping
* Demonstrates exceptional analytical and problem-solving skills
* Creating User Stories, Use Cases, and Business Requirements Document (BRD)
* Creating diagrams including process diagrams and flow diagrams
* Working in Kanban, Scrum, and Waterfall models
* JIRA, Confluence, Visio, MS projects, PowerPoint, SharePoint
Required Skills & Experience
* 8+ years' experience as a BA/PM focused in the Infrastructure space (servers, hardware, networking, databases, data center projects)
* Tools: JIRA, Confluence, Visio, MS projects, PowerPoint, SharePoint, ServiceNow
* Mix of Agile and Waterfall methodology
* Experience with M&A or integration projects
* Public cloud experience
* PLUS: Any Fintech/banking background
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.