REMOTE Scrum Master (Health Insurance IT)

* Leads sprint planning, sprint demos, and refactoring/reflection sessions.

* Defines individual sprint content (gathers story cards, updates JIRA and updates daily tracker)

* Monitors the completion of story card writing against the program schedule.

* Monitors the completion of story card playback against the program schedule.

* Monitors the completion of story card approval against the program schedule.

* Reviews the release schedule and directs activity to align to that high-level schedule.

* With the Integration teams, establishes integration dates, document affected stories, monitor and update tracker.

* With the Development lead, lays out the development sequence of EPIC/Categories

* If dates are not aligning to high level schedule, escalates

* Conducts Daily Stand Ups

* Records status/progress

* oEvaluates progress within a sprint and escalates if necessary

* Identifies items to be reviewed in triage

* Administers the Scrum board

* Works with the Development Lead, Integration teams, and Program Manager to assess the impact of new requirements, new stories against the program schedule

* Communicates team status to all internal stakeholders and continuously refines/improves metrics by working with the team.

* Escalates issues that require executive attention, or in any case where schedules are at risk

*NASCO experience REQUIRED

* Employs best practices for agile/scrum methodology, while operating within the department's overall SDLC Framework.

* In partnership with the Project/Product manager & Product Owner ensure a robust, prioritized backlog is available.

* Supports Product Manager in understanding and communicating team effectiveness and performance.

* Works collaboratively with the project/product managers and team members to give input and support to the strategic direction of the initiative

* Motivates and supports team members and ensures they have the tools and knowledge to do their jobs and that all blocking issues are resolved quickly.

* Performs analysis to determine root cause of challenges and provides solutions for improved operational and process performance.

* Coordinates cross team dependencies with other Scrum Masters and participate in Agile Community of Practice (CoP).

* 5-10 years of general delivery leadership role, with 2-4 years as a Scrum Master

* Certified Scrum Master

* Knowledge of healthcare insurance ecosystem

* Knowledge of customer service platform

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.