Technical/System writing - User Guides using Style Sheets within MS Word - creating and updating User Guide in Word and Framemaker (from "scratch"), Instructional Design - drafting PowerPoint presentations, creating eLearning modules, updating Captivate files, uploading SCORM files to LMS; converting recorded WebEx sessions into Camtasia and uploading to LMS; using Snagit to deidentify screen captures; deliver virtual instructor-led training using WebEx and/or MS Teams; create BILTS (Blended Instructor Led Training Solutions)
Blended role: Technical Writer & Instructional Designer
-Technical Analysis skills - analyzing source materials, accessing actual system for analysis and validating procedures in the UIand or working with business SMEs; research and analysis of Screen Behavior Documents /guides
-Framemaker (Unstructured- creating and updating)
-MS Word (experience with Style Sheets within MS Word required)
-MS PowerPoint (updating and creating presentations); voice/audio recordings; facilitating virtual instructor-led training; creating BILTS (Blended Instructor-Led Training); creating web-based/eLearning modules
-SharePoint, WebEx, MS Teams, Camtasia, Captivate, Snagit
-Excellent grammar and spelling required, self-starter, quality focused, attention to detail
-Adobe Acrobat -- Creating and Optimizing PDFs.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.