REMOTE SPC Agile Coach (Health Insurance Industry)

Responsibilities:

-Defines near-term/long-term goals and drive approaches to ensure realization of business benefits associated with the transition to Agile; targets to include improvement in customer satisfaction, employee satisfaction, productivity, time to market and quality.

-Leads the EnterpriseAgile CoE through facilitating organizational learning, change management, and process adoption of Agile via metrics, benefits realization, outcomes, and retrospective findings.

-Counsels and influences leaders and associates to embrace Agile principles, methods, and behaviors to gain and sustain commitment to cultural change and shift in mindset.

-Defines a common DevOps framework and supporting tools in partnership with business unit technology teams to enable the transition to a model of Continuous Integration and Continuous Delivery (CI/CD) for fast and flexible software development both on-premise and in the cloud.

-Influence a mindset and cultural shift to a new way of working to better meet the business expectations, achieve enterprise strategy and most importantly better serve our member healthcare needs.

-Oversee a senior level team of Agile SPC coaches assigned to different areas and platforms who will be facilitating the adoption of the SAFe framework and transforming the organization from waterfall/traditional way of working to being agile.

-Implement strategic key performance measurements (OKRs and KPIs) to drive productivity improvements through continuous improvement initiatives.

-Foster the enhancement of user experience (UX) design and leverage -Design Thinking leading edge visual designs, building of customer personas, and developing customer journey maps upfront in the product lifecycle

-Perform other related duties as required.

-5+ years relevant IT experience in guiding teams through successful Enterprise-wide Agile training.

-4+ years of experience in an agile / scrum / kanban environment with a demonstrated appreciation for agile/lean standards and experience working in a mature Agile environment.

-Familiarity in SAFe concepts and metrics as well as experience leading teams and portfolios of work.

-Knowledge of Insurance and Financial industry preferred.

-Knowledge of current and emerging agile methodologies and effective application of those technologies

-Knowledge of agile transformation

-Proven experience managing effective governance in the Scaled Agile Framework (SAFe) or similar frameworks.

-SaFE Program Consultant (SPC) Certification REQUIRED!

-Agile Certification

-Completed SPC Training/Certification

-Demonstrated skills and plans around moving an organization thru Agile/SAFe transformation, including defined and documented implementation roadmap.



VACCINE REQUIRED

BCBS

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.