Job Description
Our client is seeking to hire a talented Product Manager to join their team in West Palm Beach FL. The Product Manager will be the point of contact for the given product. Some areas of focus will be to meet with vendors and stakeholders to review requirements (could be daily, weekly, or monthly meetings). Create documents to capture the requirements (change, proposed, review). Lead requirements gathering calls or meetings. Daily meetings as needed (troubleshooting, requirements, reviews, interfaces, etc.). Act as main contact for Business Units, Technical IT Teams and the external vendor. This role will work directly with all business units utilizing the assigned public safety application, as well as working directly with the vendor to management activities. Primary duties are working with the vendor on agency wide applications such as RMS (Records Management System), Jail Management System is a COTS application, CAD (Dispatch) and Mobile systems. They will coordinate release management functions, including identifying new functionality and configurations to the system. Act as the point of contact between Project Manager, Technical Operations teams, and various business units to ensure that consistent and timely information is provided throughout the project implementation and lifecycle of product post implementation. They will also work with the Learning Technology team on providing information to create necessary training materials.
Required Skills & Experience
* 3-5 years in product management, specifically involved in a software implementation working with 3rd party software vendors
* Experience in systems integration with some hands-on change management skills and release management background
* Project/product management experience, preferably working directly with suite of applications
* Ability to interface and effectively communicate with both external vendors, internal IT teams, high level executives, deputies, stakeholders etc.
* Experience with documentation, road mapping and requirement gathering for software
Nice to Have Skills & Experience
* Experience in a government / former military
* Bachelors or Associates degree in Business, Management or Computer Science
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.