Job Description
A client based out of Stuart, FL is looking for an IAM specialist to work a hybrid schedule (2-3 days on site) to assist with help desk tickets.
* Responding to and resolving escalated Service Desk tickets for all IAM related issues
* Performing account analysis between AD, O365, etc. to true up accounts, ensure terminations are in sync for Seacoast Access in-scope identities
* De-provisioning/provisioning accounts related to employee transfers
* Add, modify and remove user access from windows domains and banking systems
* Provide on-site and remote assistance in resolving technology support issues
* Support technology implementations/upgrades
* Monitor and assign incoming access requests and escalate as required
* Perform self-audits of user access in coordination with the information security department
* Ability to manage multiple activities and tasks simultaneously
* Identity lifecycle and role management
* Develop and document operational processes and standard operating procedures
Minimum Requirements
- Strong active directory
- Service Now
- IAM experience
o Excellent written and oral communication skills, as well as interpersonal skills including the ability
to articulate requirements to both technical and non-technical audiences
o Exceptionally self-motivated, effective multitasker, thrives in a small team environment
o Possess excellent analytical, evaluative, and problem-solving abilities
o Ticket management, customer service, and knowledge of least privilege methodology with security rights, permissions, and groups.
o Good understanding of RBAC methodologies
o Familiarity with PCI and SOX audit programs
o Prior experience with identity management tools (e.g. RSA IG&L, SailPoint, Saviynt, Okta)
o Ideal candidate will have 2-4 years of experience working within the information security and/or
identity management disciplines
o Knowledge and experience with Active Directory, LDAP, DB, AWS IAM, UNIX/Linux
Desired Skills
o Bachelor's Degree in Information Technology, Computer Science or Information Security
o Prior experience with identity management tools (e.g. RSA IG&L, SailPoint, Saviynt, Okta)
o ITIL, Microsoft or security industry certifications are a plus