Job Description
IG is seeking a Product Manager to support Marketing, Contact Center, Sales, and Operations teams by driving enhancements to technology used to generate, manage, and convert prospects. This role will own backlog prioritization, stakeholder intake, requirements gathering, and cross-functional delivery efforts.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
5+ years of Product Manager, Product Owner, or Business Technology Product Management experience.
Experience managing backlogs, requirements, user stories, acceptance criteria, and roadmap planning.
Understanding of call center, CRM, customer engagement, lead management, or prospect operations technology.
Strong stakeholder management, facilitation, business analysis, and Agile delivery experience.
Ability to translate complex business processes into scalable technology solutions.
Nice to Have Skills & Experience
Experience supporting marketing operations, customer acquisition, sales enablement, hospitality, travel, or consumer-facing environments.
Experience with Jira, Azure DevOps, Confluence, Aha!, or similar tools.
Product management certifications such as CSPO, PSPO, or SAFe Product Manager/Product Owner.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.