Job Description
About the Role
In this role, you'll collaborate with stakeholders to define requirements supporting critical external data acquisition, content processing, and information delivery capabilities. You will work closely with technology teams to design and enhance data-driven solutions, integrations, and services that support key business objectives while ensuring scalability, quality, and operational efficiency. Your analytical mindset, attention to detail, and ability to translate complex business needs into clear requirements and documentation will be critical to the successful delivery of strategic initiatives.
Responsibilities:
• Act as the primary liaison between business stakeholders and engineering for the successful execution, testing, and implementation of system enhancements, including supporting new project initiatives along with maintenance of existing applications.
• Analyze, document, and validate business and technical requirements for application enhancements and new technology solutions.
• Collaborate with development teams to define and document API requirements, data mappings, integration workflows, and system interfaces.
• Work with internal and external partners to support RESTful API integrations, troubleshoot data exchange issues, and validate end-to-end system functionality.
• Participate in API and integration testing activities, including reviewing test cases and validating business requirements.
• Leverage analytics solutions to provide data-driven recommendations aimed at improving metrics standardization and overall business performance reporting.
• Manage change requests, identify supporting requirements, and create internal documentation, process flows, and workflow diagrams to expand organizational knowledge.
• Ensure requirements, solution designs, and product outcomes are aligned to deliver high-quality, innovative solutions.
• Analyze existing systems and business processes, identify opportunities for improvement, and evaluate technical and business impacts of proposed solutions.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• Must possess at least a Bachelor's/College Degree, any field.
• Must have at least 3-5 years of relevant working experience.
• Previous experience of working in an agile environment and using recognized development methodology e.g., Agile, scrum or kanban along with specific tools such as JIRA or TFS.
• Extensive experience gathering and documenting business and technical requirements for APIs and system integrations.
• Experience in supporting larger technology initiatives during the entire development cycle.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.