Project Manager, Ops

The Project Manager, Operations Training is responsible for planning,
coordinating, and executing the operational deployment of enterprise learning initiatives. This role ensures that training programs developed by the Restaurant Operations Training team are successfully implemented, launched,
maintained, and supported across Restaurants.

Serving as the project management lead for training deployments, this position manages
project timelines, launch readiness, stakeholder coordination, learning operations,
reporting, and continuous process improvement. The Project Manager partners closely
with Instructional Design, Operations, Marketing, R&D, Technology, and external vendors to
ensure learning solutions are delivered accurately, on time, and with minimal disruption to
restaurant operations.

This role owns the learning operations execution initiatives—from implementation planning
through post-launch support—while driving consistency, governance, and continuous
improvement across the companies training ecosystem.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• 3-5+ years of experience managing cross-functional projects, preferably supporting training, operations, or large-scale business initiatives.
• Experience coordinating enterprise implementations with multiple stakeholders.
• Experience managing project scope, timelines, budgets, risks, and stakeholder communications
Experience working with vendors and managing vendor relationships

• Experience supporting restaurant, retail, hospitality, or franchise operations preferred.
• Experience working with learning management systems or enterprise learning platforms is preferred but not required.
• Project Management Professional (PMP), CAPM, Agile, or similar certification.
• Experience supporting restaurant operations or franchise organizations.
• Experience leading enterprise change initiatives.
• Familiarity with learning deployment, digital learning ecosystems, or training operations.
Experience working with operational reporting and analytics.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.