Job Description
This person will provides technical support for gas and steam turbines, generators, and auxiliary equipment, resolving NCRs (non-conformance reports), ESRs (engineering support requests), and field issues through troubleshooting, data analysis, and root cause investigations. Responsibilities include partnering with field and client facing teams to improve product quality, reduce costs, support outage planning, manage fleet risk, develop service offerings, and assist sales efforts. The position may require occasional off-hours support and coordination with engineering teams in Japan.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- Bachelors degree in Mechanical or Aerospace Engineering and 3+ years of experience in engineering design or engineering servicing.
- 12+ years of relevant experience if no degree.
- Strong knowledge of gas turbine engineering. Overall turbine configuration, properties of materials, geometric dimensioning, and tolerancing per ASME Y14.5.
- Ability to write technical reports.
- Proficient with Microsoft office
- Experience with PTC Suite (Creo, Windchill, Matlab).
- Experience with Computer programming (Python, VBA, C++)
- Experience with CAD softwares (Solidworks, AutoCAD)
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.