Patient Access Specialist

The Patient Access Specialist is responsible for delivering a professional and high-quality patient experience while ensuring accurate and complete patient registration. This role serves as a key liaison between patients, clinical teams, and administrative departments to facilitate access to services within the Cancer Institute.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

REQUIRED SKILLS AND EXPERIENCE
• Current BLS certification (American Heart Association – Healthcare Providers)
• Billing and coding certification preferred
• Experience using EMR (EPIC) systems, insurance verification, eligibility, and electronic billing
• Working knowledge of health insurance plans and interpretation of benefits
• Knowledge of medical terminology
• Prior experience in a customer service or patient-facing healthcare role
• Proficiency with Microsoft Office applications (Outlook, Word, Excel)
• Ability to maintain confidentiality in compliance with HIPAA regulations
• Strong verbal and written communication skills
• Excellent organizational skills with strong attention to detail
• Ability to prioritize tasks, manage time effectively, and multitask in a fast-paced environment
• Professional, service-oriented, flexible, and dependable
Strong interpersonal skills with the ability to follow directions accurately

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.