Product Manager, Mobile Apps

Insight Global is seeking a Product Manager of Mobile Apps, to lead the creation and enhancement of best-in-class guest experiences and drive revenue through our mobile app platforms and in-park digital experiences. This includes all core app functionality, e.g., things to do, show and event schedules, maps, purchasing, and pass member functionality, as well as in-park tools like mobile food ordering and ride wait time automation. You will help define the vision, roadmap, and success metrics for these domains, balancing global platform consistency with brand- and park-specific needs. Reporting to the Lead Product Manager, this is an end-to-end Product role with high visibility and broad cross-functional partnership. This position is eligible for Remote Work.

Day to Day:
• Determine strategy, roadmap, prioritization, and resource allocation to optimize digital adoption and revenue growth.
• Work closely with external vendors and in-house engineers to develop new features and functionality for United Parks’ seven mobile applications that enhance our guest’s trip planning and in-park experiences.
• Establish, track, and optimize against clear success metrics, including conversion, average order value, and revenue per visit.
• Lead experimentation and optimization efforts, including A/B testing and personalization strategies.
• Translate complex business and operational requirements into clear product requirements and prioritized roadmaps.
• Serve as the primary decision-maker and escalation point for your product area, providing clarity and direction across stakeholders.
• Partner with Revenue Management, Park Leaders, and Operations teams to introduce new features and functionality to support guest monetization, as well as optimize our existing, digital revenue opportunities.
• Balance platform-level consistency with the flexibility required to support diverse park types (dry parks, water parks, Sesame Place, Discovery Cove).

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• 5 years of experience in Product Management with respected consumer E-Commerce business(es) with strong emphasis on Mobile Apps
• Demonstrated experience owning revenue-critical products end-to-end, from strategy through execution and optimization
• Strong understanding of E-Commerce, iOS, and Android best practices
• Proven ability to operate effectively in complex, cross-functional environments with multiple stakeholders and competing priorities
• Deep experience using data to drive decisions, including defining KPIs, experimentation, and post-launch analysis
• Ability to move comfortably between strategic thinking and hands-on execution
• Experience with modern Product Development methodologies (Lean, Agile)
• Exceptional communication and influence skills, including the ability to explain complex concepts to non-technical audiences
• Bachelor’s degree required

• Previous experience working on mobile food ordering features within a mobile app environment
• MBA is preferred

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.