Job Description
The Research Clerk is a part of the Customer Request Team who handle release requests, copies, imaging, and organization of collateral files and documents with other assorted tasks. This includes handling litigations that come through from clients and maintaining good customer service. The team at large is responsible for four main functional tasks that they delegate to different units. This person will be specifically supporting the Pending unit which is the beginning of the release process. This involves intaking requests and filtering them to the correct area for processing. This role is paying $17 per hour with a shift of 6:30 AM - 3:00 PM.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
-High school diploma and one to three years of experience in an office setting (longevity)
-They need to know Excel (basic knowledge)
-Professionalism and customer services skills when under stress
Nice to Have Skills & Experience
- Mortgage knowledge or loan processor experience is VERY appreciated.
- Bach or Associates
- Underwriting experience
- Excel (v-look ups, Macros, Pivot Tables)
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.